Development & Operations Coordinator

New York

Who We Are: Ubuntu Pathways

Ubuntu provides world-class education and healthcare to orphaned and vulnerable children living in the townships of Gqeberha, South Africa. Nuancing traditional development models, we have redefined the theory of “going to scale;” instead of expanding geographically, we focus on the depth rather than breadth of our impact within a community of 400,000 people. Ubuntu's programs form an integrated system of health, educational, and social services, ensuring that disadvantaged children succeed in the world of higher education and employment.

Ubuntu Pathways breaks the cycle of poverty by providing South Africa's most vulnerable children with what all children deserve—everything, every day.


  • Founded in 1999
  • Over 120 global staff with twelve members in the global External Relations team
  • 2,000 vulnerable children on pathways out of poverty

Who We’re Looking For

Development & Operations Coordinator

You will play a key supportive role in Ubuntu’s ambitious goals to raise over $5m annually to support our core programs in South Africa and complete a multi-million dollar capital campaign to expand our campus. This role provides a data and operational foundation for the many ways our External Relations team conducts our fundraising. As a result you will work across data, fundraising events, outreach, and operations. You’ll coordinate logistics and planning of our major events and donor outreach campaigns. You will manage gift processing and data entry, day-to-day finance, and other administrative needs for Ubuntu’s NYC office. You’re a strong communicator who will help ensure that every communication both formal and informal coming from our office is powerful and professional. Most importantly, you are focused, collaborative, and passionate about supporting a dynamic team working to transform a community of vulnerable children in South Africa.

Essential duties include, but are not limited to:

  • Gift processing. Manage the entire process from donation to acknowledgment for gifts up to six figures.
  • Maintaining reliable data. From data input to reporting for strategic purposes, your work maintaining good data will help Ubuntu to track fundraising targets, run better events, fundraise more effectively, and accomplish our goals.
  • Outreach. From marathons to garden parties, you’ll help coordinate campaigns and provide logistical and communications support.
  • Annual appeal. You will coordinate between the data, our comms team and printers to deliver a world-class direct mailer campaign.
  • Event planning. The US office leads global event planning and production. After a three-year hiatus due to the pandemic, we are relaunching our global galas. Guests' experiences rely on efficient systems, guest lists, check-in, catering, and a smooth program. You’re responsible for helping ensure these events run smoothly so that the stories, emotions, and impact are unforgettable.
  • Operations. You will coordinate day-to-day administrative operations to ensure the smooth running of our department. These include basic finance management, income tracking, liaising with vendors, and helping build and maintain strong organizational systems to maximize efficiency.
  • Editing and content coordination. We create a lot of content. You’ll support Ubuntu’s global marketing and grants efforts by drafting donor communications, editing and compiling presentations, and more.

What You Bring

  • Proactive problem-solving. You think logically, ask good questions, are eager to learn about what it takes to run a non-profit, and are highly organized. You can create a plan, outline its potential, and predict challenges.
  • Attention to detail: You understand that an organization depends on relationships and that maintaining quality allows us to better target donors and build trust. You consistently deliver detailed data with a high level of accuracy.
  • People and communication skills. You’re comfortable talking to and meeting new people and want to get them excited about being a part of our community. You have strong interpersonal, written, and verbal communication skills that you bring to bear with external vendors and colleagues.
  • Writing and copyediting. You are a strong written communicator with attention to detail. You are apt at working on multiple projects simultaneously while still turning around work in a timely fashion that shows great attention to detail.
  • Time management skills. You’re known for being able to juggle responsibilities, manage time well, and execute a diverse array of projects at any given time. Your colleagues trust you to multitask and prioritize work effectively.
  • Computer competencies. You are proficient in Office, G Suite applications, and have experience working in a database (preferably Salesforce). Competency with Adobe Suite a plus.
  • Passion. You’re inspired by Ubuntu’s life-changing mission and are eager to become part of a team dedicated to breaking the cycle of poverty by providing township children what all children deserve--everything. (Ideally, you’ve even spent time in Africa, or have a connection to South Africa.)
  • Education and prior experience. You hold a bachelor's degree in a related field and have 2-4 years of experience in non-profit fundraising, administration, or operations.


Salary is commensurate with experience. Competitive benefits package including medical, dental, and 401k. Applications are being reviewed on a rolling basis; thus, we recommend that you apply soon!

Please send a cover letter (max one page) and résumé/CV to

The final step in the hiring process will be to arrange personal reference calls to confirm the details of your work history and performance. Applicants must be eligible to work within the United States. Currently, our NYC office is operating on a hybrid schedule, working in-office Tuesday-Thursday, and remotely for the remainder of the week.